Focusing on market needs
Maintaining motivation and delivering promised efficiencies when outsourcing
Your business challenge
You’ve outsourced your accounts payable. All your internal processes have changed, internal chaos and frustration reigns and suppliers aren’t getting paid on time. Some are saying they don’t want to work with you anymore…
Involve people! Form an internal task force that brings clarity to processes and communications touch points and makes change real.
How Catie’s team could bring this result:
- Make a situation analysis with a communications audit: what’s happening inside and outside the company?
- Identify the gaps – what information is missing where and to whom
- Devise a communications and training plan to fill the gaps for each audience along with measurements proving results according to processes
- Execute the communications plan according to your resources, we’ll then measure results and adjust where needed